Warranty

Returns

How to raise a claim

How to provide the right proof?

Contact us now via email at contact@revibe.me! An expert from our customer service will answer you within 24 hours.

We're available From Monday to Friday 7:30 am to 3:30 pm.

Revibe South Africa EN

Free 12-month warranty on all devices. Learn more about our policies here.

Warranty and Returns

Revibe contact details

What is Revibe?

Is Revibe a registered company?

Why buy a refurbished device from Revibe?

Revibe company

Does Revibe have a physical store?

Where is Revibe present today?

Revibe locations

About Revibe

When I will get my order delivered?

Can I collect from a location?

Can I have a picture of the device before purchasing?

Where do we currently deliver?

Before you place an order

Can I track my order?

What if my order doesn't arrive within 4 business days?

I want to cancel My Order

I received the wrong device

I received a damaged parcel

After you've placed an order

Shipping & Cancellation inquiries

Does Revibe provide a warranty?

What is covered by Revibe warranty?

What is not covered by Revibe warranty?

How to Purchase an Extended Warranty?

How long would it take for the device to be fixed?

My battery is draining fast

“Important Message” or “Unknown Part” warning from Apple?

Returning a device under the 10 days return policy

What is Revibe refund policy?

What Is Store Credit Refund?

Battery draining

How to show us your issue?

Wrong device

Hardware issue (microphone / speaker (audio) / camera / buttons)

What does refurbished mean?

What are Revibe device conditions?

Are Revibe devices original?

Are Revibe devices waterproof?

Device

Do you offer chargers?

Does Revibe product come in a box?

Accesories

Revibe products

Buying with installments

How to pay in installments?

Installments

Payment methods

I would like to partner with Revibe. How can I contact you?

Partnerships

I have an old device - can I exchange it?

I have a device to sell

I would like to ask for an invoice

Others