After you've placed an order
Can I track my order?
Track Your Order Easily. You can track and manage all your orders anytime through My Account which you can access through the Revibe website or mobile App.Once your purchase is confirmed, you’ll receive a tracking link in your confirmation email. Mos
What if my order doesn't arrive within 4 business days?
Our Delivery Promise. At Revibe, we’re proud to deliver over 90% of our orders within the promised timeline. However, sometimes unexpected delays can occur due to factors outside of our control. But don’t worry — even if your order is delayed, our te
I want to cancel My Order
We understand that plans can change — that’s why you can now cancel your order free of charge at any time, as long as it hasn’t been shipped yet. To request a cancellation, simply login to "My Account" and raise a claim. We’ll take it from there and
I received the wrong device
We’re really sorry for any inconvenience this may have caused. If you’ve received the wrong item, we’ll make it right as quickly as possible. Let us know right away by raising a Claim through My Account. Make sure to provide all the requested details
I received a damaged parcel
Received a Damaged Item?. We want every purchase from us to put a smile on your face!If your order arrives damaged, broken, or not as you expected, please let us know within 24 hours of delivery so we can fix it right away. How to report the issue:.