Cancelling Your Order

We understand that plans can change — that’s why you can now cancel your order free of charge at any time, as long as it hasn’t been shipped yet.

To request a cancellation, simply login to "My Account" and raise a claim. We’ll take it from there and update you as soon as possible.

Please note: If your order has already been shipped, we’re unable to cancel it. However, you're still covered by our return policy if the product doesn’t meet your expectations.