At the moment we do not have the exchange feature available in South Africa!

At the moment we do not have the exchange feature available in South Africa!

I have an old device - can I exchange it?

At Revibe we currently dont have this service available in South Africa. However, you can easily do it if you are located in UAE through here: https://revibe.me/.

At Revibe we currently dont have this service available in South Africa. However, you can easily do it if you are located in UAE through here:&#xA0;<a href="https://revibe.me/" id="isPasted">https://revibe.me/</a>.

I have a device to sell

Need an Invoice?Simply login to My Account and select click on "Download Receipt".

Need an Invoice? Simply login to <a href="https://za.revibe.me/pages/my-account" target="_blank" rel="noopener noreferrer">My Account</a> and select click on&#xA0;&quot;Download Receipt&quot;.

I would like to ask for an invoice

Contact us now via email at contact@revibe.me! An expert from our customer service will answer you within 24 hours.

We're available From Monday to Friday 7:30 am to 3:30 pm.

Revibe South Africa EN

Others

Revibe contact details

What is Revibe?

Is Revibe a registered company?

Why buy a refurbished device from Revibe?

Revibe company

Does Revibe have a physical store?

Where is Revibe present today?

Revibe locations

About Revibe

When I will get my order delivered?

Can I collect from a location?

Can I have a picture of the device before purchasing?

Where do we currently deliver?

Before you place an order

Can I track my order?

What if my order doesn't arrive within 4 business days?

I want to cancel My Order

I received the wrong device

I received a damaged parcel

After you've placed an order

Shipping & Cancellation inquiries

Does Revibe provide a warranty?

What is covered by Revibe warranty?

What is not covered by Revibe warranty?

How to Purchase an Extended Warranty?

How long would it take for the device to be fixed?

My battery is draining fast

“Important Message” or “Unknown Part” warning from Apple?

SIM & eSIM Compatibility on Revibe Devices

Important Shipping Guidelines

Warranty

Returning a device under the 10 days return policy

What is Revibe refund policy?

What Is Store Credit Refund?

My device doesn't support eSIM

Returns

How to raise a claim

Battery draining

How to show us your issue?

Wrong device

Hardware issue (microphone / speaker (audio) / camera / buttons)

How to provide the right proof?

Warranty and Returns

What does refurbished mean?

What are Revibe device conditions?

Are Revibe devices original?

Are Revibe devices waterproof?

Device

Do you offer chargers?

Does Revibe product come in a box?

Accesories

Revibe products

Buying with installments

How to pay in installments?

Installments

Payment methods

I would like to partner with Revibe. How can I contact you?

Partnerships